Frequently Asked
Questions

The CryptoHawk App

Our CryptoHawk prediction results from our machine learning AI engine training on a wide variety of historical and living datasets applied to emerging data when forecasting the likelihood of a price trend change. The assessment processes on the hour. And the alert is only sent when a change in the price-trend direction occurs. The trend prediction sustains as long as the price-trend direction has not changed. Only when the direction of the price-trend change is an alert sent. This change can occur in hours or days. The most optimistic predictions are often the ones that sustain over time.

CryptoHawk is not a trading platform, you cannot buy & sell crypto in this app. 

The predictions are assessed on the hour by the AI engine. The trend prediction sustains as long as the price-trend direction has not changed. Only when the direction of the price-trend change is an alert sent. This change can occur in hours or days.

Note that, in most cases, the longer a trend is holding, the more favorable it is.

The Advanced subscription also includes primary and secondary threshold gain and loss alters.

We only offer CryptoHawk as a Web application for the moment. A mobile application is in our development roadmap. Nevertheless, you will be seeing ongoing new features and enhancements that will make it easier for mobile users to use the site.

The CryptoHawk AI operates on a different model than that of day-trading analysis. If you look at the historical markers, you will see that we call it in such a way where we actually beat the market.

From time to time, the market surprises all of us, and AI is not excluded from this type of volatility. Nevertheless, it learns and improves moving forward. New influences are studied, and when a pattern is identified and verified, we enrich the AI with it.

You can stay ahead because CryptoHawk helps you select entry and exit points, take advantage of volatility, and take the emotion out of trading. It also minimizes your time in front of the screen.

As of today, our AI engine is trained to learn and analyze the BTC-USD and ETH-USD cryptocurrencies.

Each cryptocurrency has different influencers and movements that have a profound impact on our predictions. Our financial and data science experts train our AI engine continuously using varied datasets for each cryptocurrency we target for price-trend predictions. More cryptocurrencies are sure to follow.

These are the top cryptocurrency exchanges for 2021, according to the Observer.com:

Etoro: Best for beginners

BlockFi: Best for earning interest on deposits

Binance: Best for trading altcoins

Prime XBT: Best platform for margin trading

CoinBase: Most well-known crypto exchange

They all have different fee structures, and some, like Binance, are not available in all US States, for example.

When the prediction shows that the trend is on the way up, it indicates that a buy is promising. On the way down, a sell is best. That being said, since the market is bullish, the DOWN predictions need to be observed since they bounce back up quickly. You want to consider your trading platform's fees before acting.

The predictions are assessed on the hour by the AI engine. The trend prediction sustains as long as the price-trend direction has not changed. Only when the direction of the price-trend change is an alert sent. This change can occur in hours or days.

Note that, in most cases, the longer a trend is holding, the more favourable it is.

Regine MACD

It is an indicator that combines regime behavior for the cryptocurrency together with the MACD signal. Positive values indicate long position, negative short. Standard Technical tool, combined with the ticker regime – Indicator line at the bottom – gives a stronger, more correlated indication – if the line is high, BUY, if low, SELL.

High Volatility State

It is the volatility state of the cryptocurrency. A high value indicates the possibility of strong moves in either direction. Opposite of the Ticker regime – when Volatility State is high, expect larger moves in the indicated direction.

Nasdaq Index Regime

The NASDAQ market regime prediction. The high value represents a smooth, typically bull market regime, whereas the low value is often correlated with violent, bearish market behavior. Often correlated with cryptocurrency market behavior. Use this for the general state of NASDAQ (tech stocks) – nothing to do with crypto – but use it for correlation with other indicators.

Ticker Regime

The market regime for the chosen cryptocurrency. The high value represents a smooth, typically bull market regime, whereas the low value is often correlated with violent, bearish market behavior. Use this for indicating volatility in a direction – an indicator line (at the bottom of the screen) in the lower position, it is likely to trend down, a bar in the upper position indicates a positive trend

Note – for all lower indicator lines, the last line position i

Volatility Index

A Ratio of short-term volatility over longer-term volatility. Use this for regular technical trading – the higher the volatility index, the more likely a change in direction.

Volatility Index Smooth

It is the exponential moving average of the volatility index ratio.

Use this for longer-term trading.

Z Super Trend Binary

The Z super trend indicator reduced to binary values, a high value indicates the prediction of an up-trend, a low value indicates the prediction of a downtrend.

Use for values -1,0,1

Z Super Trend Indicator

The proprietary indicator that combines moving averages of different periodicity. Higher the value, the more bullish the signal. Positive values indicate long position, negative short.

Basic Technical tool not specific to crypto - Use this for values of -3 to 3.

Account Management

  1. To update your email address, proceed to ‘Log in’ into your account.
  2. Once you’ve logged in, select the setting gear icon on the lower left-hand side or compressed menu from a mobile device. 
  3. You should see and select the ‘Subscription’
  4. Depending on your region and payment option, you will be able to change your payment methods through our secured online merchant partner Stripe
  1. To update your email address, proceed to ‘Log in’ into your account.
  2. Once you’ve logged in, select the setting gear icon on the lower left-hand side or compressed menu from a mobile device. 
  3. You should see the ‘Profile’ tab, and select "Manage my account" at the bottom of the page.
  4. Follow the instructions to cancel your account permanently.

Refund & Cancellation Policy

Any subscription trial or promotional period is always free unless otherwise specified. You may cancel at any time before the end of the trial or promotional period. Your credit card will not be charged until the end of the trial or promotional period.

You may contact us for subscription requests and inquiries at [email protected] Please quote your email address and/or phone number on file.

  1. To update your email address, proceed to ‘Log in’ into your account.
  2. Once you’ve logged in, select the setting gear icon on the lower left-hand side or compressed menu from a mobile device. 
  3. You should see the ‘Profile’ tab, and change your email.
  4. Look for a confirmation validation in your email to validate the change.